Questions, answered plainly.
Everything people usually ask before their first jar.
+ Is Nyuki Gold pure honey?
Yes. Nyuki Gold is 100% honey with no unnecessary additives.
+ What sizes are available?
Two sizes: a 500g jar and a 1KG jar.
+ How much is 500g?
A 500g jar is KES 500.
+ How much is 1KG?
A 1KG jar is KES 900, which is KES 100 less than two 500g jars.
+ Do you deliver outside Nairobi?
Yes. We send orders to customers outside Nairobi using the most convenient delivery option for your location.
+ Do you deliver countrywide?
Yes. Wherever you are in Kenya, we will get your Nyuki Gold to you using a convenient delivery option.
+ How does delivery work?
You order on the website, confirm on WhatsApp and share your location. We package your honey and dispatch it through Pick Up Mtaani or a reliable local route matatu.
+ Do you use Pick Up Mtaani?
Yes, Pick Up Mtaani is one of the options we use.
+ Can you send my order through a local route matatu?
Yes. Where it is the most practical option for your area, we send orders through reliable local route matatus.
+ Can I receive my order at my doorstep?
Yes, where the chosen delivery option supports doorstep delivery.
+ Can I choose a convenient pickup location?
Yes. Where a pickup point is available near you, your order can be sent there for collection.
+ Who pays the delivery charge?
The delivery charge is paid by the customer and is separate from the price of the honey.
+ How much is delivery?
Delivery charges vary depending on your location and the delivery method. Send us your location on WhatsApp and we will confirm the charge before you pay.
+ How do I order?
Tap any order button on this site. WhatsApp opens with your size and price already written, and you simply send it.
+ How do I pay?
We confirm payment details with you on WhatsApp once your order and delivery option are agreed.
+ How long does delivery take?
It depends on your location and the delivery option used. We confirm the expected timing on WhatsApp when your order is placed.
+ How should I store my honey?
Store your jar in a cool, dry place.
+ Do you sell wholesale?
Yes. Message us on WhatsApp and tell us about your business and the quantities you need.
+ Can restaurants, cafés, hotels and Airbnbs order Nyuki Gold?
Yes. We supply restaurants, cafés, hotels, Airbnbs, offices, shops and retailers across Kenya.